FAQ

Frequently asked questions

Can I order custom color of the paper cuts?


The colors of each composition are chosen carefully, after lots of color combination tests. For now, this option is not available.




Care instructions


3D paper art should be placed away from direct sunlight and humidity.




Can I have the 3D paper art in different size?


For now, only 10" x 10" (25 cm x 25 cm) size is available




I changed my mind. Can I cancel my order?


Sure! Just send me us an email to chipolastudio@gmail.com or write us in a chat box, anytime before shipping your order, we will cancel the order and give you a full refund. If the order already left our studio, you can recieve refund only after shipping the order back to us. Shipping costs will not be returned to you. In this case please read our "Shipping & Returns" section.




Can you accept a mailed check or take my credit card number over the phone?


I accept only payments made via this website.





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